Towards Better Communication: Nonviolent Communication

Communication is at the core of all relationships, including work relationships. Most people quit their jobs because of the work environment, not due to the job itself. A recent study by Accenture reports the top reasons for quitting a job in America are disliking one’s boss (31%), a lack of empowerment (31%), internal politics (35%), and lack of recognition (43%).

This phenomenon reflects our collective need for better emotional intelligence and communication skills. One tool that has been useful for me is nonviolence communication (NVC). The “nonviolent” in NVC refers to communicating in a way that does not result in harm. In other words, it means communicating without the use of guilt, humiliation, shame, coercion, threats, and moral judgments, among other things. NVC follows a process of (1) observation, (2) feelings**, (3) needs, and (4) requests. (more…)

Blog authors are solely responsible for the content of the blogs listed in the directory. Neither the content of these blogs, nor the links to other web sites, are screened, approved, reviewed or endorsed by McGill University. The text and other material on these blogs are the opinion of the specific author and are not statements of advice, opinion, or information of McGill.