2017-July-10 to 2017-July-21

Communications done during this period:

emailJuly 17, 2017: Email to IT System Administrators about Trend Micro OfficeScan upgrade

Channels: Email from IT Announcements
Audience: Targeted group of IT System Administrators
Summary:
Notify IT System Administrators that there was a critical patch performed on all campus computers and desktops.
View Email >>



July 17, 2017: COMPLETED Trend Micro OfficeScan upgrade

Channels: Announcement on IT Services website, myMcGill portal
Audience: All users
Summary:
IT Services completed installing the critical patch to all campus computers and desktops. View Channels announcement >>



July 12, 2017: RESOLVED telephone service to some downtown buildings is now available

Channels: Announcement on IT Services website, myMcGill portal
Audience: North west section of the downtown campus
Summary:
Telephone services is now available. Changed title of the previous announcement to RESOLVED. View Channels announcement >>



July 11, 2017: Wireless unavailable at Roddick Gates and Crossroads

Channels: Announcement on IT Services website, myMcGill portal
Audience: All users
Summary:
Until further notice, there is no wireless service at the Roddick gates and Crossroad due to construction. View Channels announcement >>


2017-June-23 to 2017-July-07

Communications done during this period:


July 4, 2017: RESOLVED uPrint Anywhere service is now available

Channels: Announcement on IT Services website, myMcGill portal
Audience: Entire McGill community
Summary:
uPrint Anywhere is available once again. Changed title of the previous announcement to RESOLVED. View Channels announcement >>



July 3, 2017:¬†Malicious email from compromised McGill account – subject: “McGILLS”

Channels: Announcement on IT Services website, myMcGill portal
Audience: Entire McGill community
Summary:
Malicious email containing a link to OPEN FOLDER was sent from a McGill professor’s compromised email address. View Channels announcement >>



July 3, 2017: RESOLVED myMcGill portal down

Channels: Announcement on IT Services website
Audience: All McGill Students, Staff and Faculty
Summary:
The myMcGill portal is available once again. Changed title of the previous announcement to RESOLVED.
View Channels announcement >>


emailJune 28, 2017: Upcoming changes for McGill email redirects

Channels: Email from IT Announcements
Audience: Targeted group of about 200 staff, faclulty & students whose McGill email is redirected to another accounts
Summary:
Heads up notice to these users that McGill IT Services will changing the process for managing their email redirects on July 5.
View Email >>


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